● 30-Day Returns Guarantee for Any Reason
You may return your undamaged product and packaging within 30 days of delivery to receive New Commodity for any reason. You only need to bear the mailing of freight of the product, we will send you a new product for you free of charge.If the reason for return isn’t quality-related, the customer must pay the return shipping costs.
● Requests from outside country of delivery
We will take care of all quality-related issues with a REPLACEMENT. International shipping costs must be covered by the customer.Now,We have a lot of overseas warehouse, including the United States, Britain, Japan etc.,, then we will gradually increase the warehouse of other countries and make consumers with better after-sales service.If you need to return the product, we can send the new products for you in the local warehouse at any time.
● For delivery made through other retailers:
Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty process.
Unauthorized reselling of BESTPTO products is strictly prohibited.